CONTACT FORTIS EYEWEAR
When you just need to get in touch!
Use this page for general enquiries, product questions, sizing advice, stockist info or anything you’re not sure about. If you already know what you’re after, you’ll find the fastest route below.
CONTACT PROCEDURE
For questions about products, sizing, lens choice, availability, or anything else day-to-day:
E-mail: info@fortiseyewear.co.uk (general enquiries)
Phone: 0203 441 6495
When you get in touch, it helps if you tell us what you’re actually trying to solve. For example:
“I’m looking for a waterproof jacket for winter overnighters.”
“Which lens tint should I be using for coloured water under trees?”
“Do you have this frame in stock anywhere near me?”
That lets us point you at the right product first time instead of guessing.
If you’re interested in prescription polarised fishing sunglasses, please include the frame style you’re interested in, a clear photo or PDF of your current prescription, your PD (pupillary distance) if you have it, and how you mainly fish — for example, margins, clear pits or long sessions in mixed light.
We’ll confirm what’s possible for your prescription and which lens option makes sense.
You can send prescription enquiries via the contact form or directly to: prescriptions@fortiseyewear.co.uk
Want to try frames on your face, check lens tints in real light, or get sized up for waterproofs, salopettes or boots? Use our Approved Stockists page to find your nearest retailer.
If you’re travelling specifically for a certain item, we always recommend calling the shop first to confirm they have the exact style, size or colour you’re looking for.
If you believe you’ve got a manufacturing fault or you’ve been told to return something under warranty, please do not send the item here via this contact form.
Go to our Záruka NEBO Aftercare page for the correct process. You’ll find everything there — what’s covered under warranty (and what isn’t), how to send photos for assessment, how to request a Return ID, and why we can’t accept unapproved returns.
If you send something back without authorisation, it will not be processed. Always get a Return ID first.
Got worn gear that needs some love? A wet-through jacket that might just need reproofing? A zip or hardware issue from heavy use?
Check our Následná péče a opravy page. We cover cleaning, reproofing, simple fixes and what can (and can’t) be repaired.
Not sure if it’s repairable or if it’s a warranty situation? Send clear photos to aftercare@fortiseyewear.co.uk and we’ll tell you which route makes sense.
We aim to respond as quickly as possible on normal working days (Monday to Friday, excluding bank holidays).
If you’re chasing something time-sensitive — like lens choice before a trip or frame availability at a local stockist — calling is usually the fastest route.
Use the contact form on this page or reach us directly on 0203 441 6495.
We’ll get you pointed in the right direction.
GENERAL FORTIS FAQs
Yes. All Fortis fishing sunglasses use polarised lenses to kill reflected surface glare, improve water visibility and reduce eye fatigue. We also offer prescription polarised fishing sunglasses — see our Prescription page.
Mid layers are about warmth and comfort. For sustained rain, pair an insulating mid (Tundra / Snugpak-style warmth) with a Marine or Trail waterproof jacket and matching waterproof fishing trousers for full weather protection.
Some accessories and online exclusives are available direct, but most of the range goes through approved Fortis stockists so you get the right fit and lens choice first time.
We only supply through approved retailers. Use the Fortis stockist finder to try lens tints outdoors, get the right jacket size and check footwear fit before you buy. Zboží a Collabs / Limited Editions can be brought directly from us!
Yes. You can handle frames, compare lens tints in daylight and get sized for waterproofs at approved retailers. Visit the Zásobování page to find your nearest store. We always recommend calling ahead if you’re travelling for a specific item or size.
STILL NEED A BIT OF GUIDANCE?
We’re here to help. Call +44 (0) 203 441 6495 or email info@fortiseyewear.co.uk and we’ll point you in the right direction — whether it’s lenses, layering or fit.
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